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Shipping Policy

A legal disclaimer

The content provided on this website by Step Higher Academy is for general informational purposes only. While we strive to ensure all information is accurate and up to date, Step Higher Academy makes no guarantees regarding the completeness, reliability, or accuracy of any content.

By accessing or using this website, you agree to do so at your own risk. Step Higher Academy is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of, or reliance on, the content provided herein.

All content, including but not limited to text, images, branding, and event details, is the property of Step Higher Academy and may not be reproduced, distributed, or used without express written permission.

This website may contain links to external sites or third-party platforms. Step Higher Academy is not responsible for the content, accuracy, or practices of these external websites.

Step Higher Academy reserves the right to modify or update this disclaimer and any other policies at any time without prior notice.

If you have any questions about this disclaimer or any other policy, please contact us directly.

Shipping Policy - the basics

Once the store opens, orders will be processed and shipped according to the following:

Order Processing

  • Orders will typically be processed within 2–4 business days from the date of purchase.

  • You will receive an email confirmation once your order is placed, and a second email with tracking information once your order ships.

Shipping Methods & Delivery Time

  • We will offer Standard and Expedited shipping options at checkout.

  • Estimated delivery times will vary based on location:

    • Standard Shipping (U.S.): 5–8 business days

    • Expedited Shipping (U.S.): 2–3 business days

    • International Shipping (select countries): 7–14 business days

Please note: delivery times may be impacted by carrier delays, holidays, or inventory demand during launch periods.

Shipping Rates

  • Shipping costs will be calculated at checkout based on your order size and location.

  • Free shipping may be offered for orders over a certain amount or during special promotions.

Questions & Support

Once the store is active, our support team will be available to assist with shipping inquiries, tracking updates, or address changes. Contact information and response timeframes will be listed here upon launch.

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